Curriculum Vitae

Career Objective
cardgame32.png My objective is to work in an organization wherein; I would have the opportunity to put my keen sense of judgment, foresight and analytical abilities to practical use, thereby contributing towards organizational and personal growth
Educational Qualification
Graduation Institution /University Year
  • Corporate Post Graduate Diploma in Business Adminsitration
    Major: International Business, Marketing (Sponsored by IBM)
Symbiosis, Pune
2011 - 2013
  • Masters of Computer Applications
    Major: Computers and Programming
Loyola College
Madras University, Chennai
2002 - 2005
  • Bachelor of Science
    Major: Physics and Mathematics
Bishop Heber College
Bharathidasan Univeristiy, Trichy
1999 - 2002
Professional Experience
Organization Designation Year Role & Responsibilities
  • Skills for Change
• Project Lead
• 2018 - till date

• Project Lead for government funded learning and development programs
  • IBM
• IT Project Manager / Worldwide Team Leader • 2009 - 2018

• Technical Project Manager for B2B Enterprise Integration, leading digital integration and onboarding of IBM client's into the SaaS payment gateway facilitating digital transactions.
• IT Project Manager of global team based in Bratislava and Bangalore. Support functions includes contract management application and end user support for BeNeLux and SPGI regions; work scope involves stakeholders across 10 countries.
• Project Manager for Global End User Deployment - Center of Excellence; leading IBM product upgrades and release management..
  • Symphony Services
• UI Developer 2008 - 2009 Design, development and skinning of assigned project module
  • ICUS
• Senior Front End Programmer • 2005 – 2008
Team collaboration and guidance through prototyping, development and testing effort of e-learning coursewares
Awards and Recognition
  • Recognized by Project Management Institute Toronto with Outstanding Volunteer Award 2020
  • Recognized by Skills for Change with Wall of Fame AwardQ2 2020
  • Felicitated with IBM Manager’s Choice Award Q2 2014
  • Nominated into the GTS Hall of Fame (Best Employee Award Q2 2009) . First person to be awarded from Business Acquisition Service (Business Unit)
  • IBM sponsorship for Corporate-Post Gradudate Diploma in Business Administration (2011-2013)
  • Recognized with BlueThx award (IBM internal recognition program) on several occasions
  • Recognized with outstanding appreciations from both clients as well as internal for contribution towards operations excellence
IBM - Technical Project Manager - B2B Enterprise Integration
IBM As IBM - Technical Project Manager - B2B Enterprise Integration – B2B Enterprise Integration includes:

  • Led team to digitally integrate multimillion dollar business partners into IBM payment gateway Sterling Commerce for various lines of business, facilitating digital transaction for order and invoice management in the electronic data interchange life cycle.
  • Collaborated with stakeholders and subject matter experts to gather process information such as financials, revenue volume and line of business.
  • Facilitated test plan and test case reviews to ensure test cases met project scope requirements during functional verification and user acceptance testing.
  • Coordinated project go live and production readiness, prepared production support manual and notify successful go-live to client and stakeholders.
IBM - IT Project Manager (Application Services)/ World Wide Team Leader
IBM As IT Project Manager (Application Services)/ World Wide Team Leader – Book of Business, Global Business Services includes:

  • Resource Management – Team Leader for global team based in Bratislava and Bangalore
  • Access Management – Regulation of access control list to IBM Europe Contracts and databases
  • Stakeholder Management – Interlocking with Project Managers and Delivery Project Executives for various support functions across UK, Belgium, Netherlands, Luxemburg, Spain, Greece, Italy, Portugal, Germany
  • Data Migration - Periodic extract, analysis and uploading the data from the IBM source system into Book of Business databases
  • Communications - Sending standard reminders to the contract owners (PM community) to complete their Project Report
  • Reports - Generating and publishing the scheduled reports on PM and Partner approvals
  • Risk Management – Perform data integrity checks on field values
  • Problem Management – Escalation point for support incidents\probelms raised to PM/ Partner’s action
  • Metrics – Generate monthly metrics report on support functions for Alps, Benelux, SPGI, UKI, France, Italy, Nordics, CEE and MEA
  • Team Management – Chair team meetings for status overview, management updates
  • Appraisal - Responsible for appraisal and PBC of direct reportees
IBM - Project Manager
IBM As Project Manager – Global End User Deployment, Shared Services includes:

  • Managing the Browsers Project for the Secure Work Place of the Future which involves IE6 IE7 eradication and adoption of Firefox as default browser to provide a secure environment for the enterprise.
  • Planning - Determine the communication objective and the value of the communication
  • Define the technical improvements that needs to be announced
  • Decide how the communication can be integrated into the overall GEUD CoE message and strategy
  • Establish how the communication supports IBM's values, drives innovation and improves OnDemand Workplace experience
  • Manage the IT Communications deployment in adhering to the governance and policies laid within IBM
  • Determine the communication vehicle
  • Time Management - Establish the target delivery timeline for the communication
  • Team Management - Interlocking with the geography representatives and GEUD CoE SMEs for content review and translations
  • Change management - Support changes in the communication
  • Resource management - Provide leadership and direction to the communication coordintaors on the operational taks
  • Determine if additional communications support will be needed
  • Execution - Deployment of communication to the targeted audience
  • Problem Management - support incidents\probelms raised to solution owner’s action
  • Monitoring - Participate in stakeholders calls to provide status updates on work flow progress
  • Control - Creation of EZUpdate Rules to drive end user adoption
  • Closing - Achieving compliance by tracking end user adoption through WAM reports running and creation of corresponding metrics for study and analysis
Symphony Services - UI Developer(May 14, 2008 – February 05, 2009)
Symphony As UI Developer – Module Leader includes:

  • Gather client requirements and implement solutions
  • Creation of navigation menu to load tabulated modules
  • Designed and developed modules for the project
  • Major Projects
o Hitachi, Japan
  • Key achievements
o Designed and developed modules for the project.
o Have been implemented the best practices followed in Flex.
o Appreciation from the Vice President, Symphony University for exemplary writing.
Icus India Pvt Ltd - Senior Flash Programmer (June 06, 2005 – May 05, 2008)
ICUS India As Senior Flash Programmer includes:

  • Serve as team technical support and lead during testing, training, end-user support and manage production milestones
  • Collaborate and guide team through prototyping, development and testing effort
  • Develop design and coding functionality using Actionscript
  • Render raw XML data into meaningful pages using XSL
  • Manage Production Milestones
  • Interacting with clients in all phases of the projects to ensure smooth execution of the projects with respect to schedule & quality
  • Conduct mentoring sessions on the goals of the project and knowledge sharing
  • Reports on project progress, time taken, resources involved
  • Major Projects
o Singapore - Standard Chartered Bank, Singapore Airlines, Universities 21Global
o USA - Path (United Nations)
o France - Banque de France, European Institute of Purchasing Management
o Australia - Pacman (Defence)
o India - Tata Teleservices, XPS Couriers

  • Key achievements
o Was involved in setting up a standard quality process and check list system for projects
o Designed and developed courses
o Direct client interaction for projects
o Took initiative in the interviewing new recruits to the team
o Took initiative in mentoring the new recruits
o Have earned outstanding appreciation from both client and internal
Technical Experience and Proficiency
Category Software
  • Database & Reporting
Hyperion, DB2, Microsoft Excel
  • Web Development
Adobe DreamWeaver, Flex Builder, CSS , PHP, JQuery, WAMP, Actionscript, Javascript, HTML, XML, MXML
  • Multimedia Software
Adobe Flash, Adobe Premiere Pro, Swish
  • Instructional Software
Adobe Captivate, RoboHelp, Microsoft Word
  • Graphics
Adobe Photoshop, Paint Net, Corel Draw, Microsoft Gif Animator
  • CMS
Atlassian Confluence
  • Certified Scrum Master (CSM)
  • Kanban System Design
  • Kanban Management Professional
  • ITIL v3 Service Management
  • IBM Agile Explorer
  • Technical Leader in You (IBM)
Languages Known
  • English
  • Certifications in: French (Level 1), Japanese (Level 1)
Personal Details
  • Location : Toronto, Canada